- Start a review (on your own initiative or at a customer's invitation)
- Start of the standard period: 3 weeks

DATE
24.9.2025
AUTHORS
TOPICS
Ratings & certifications
Best Practices
SHARE
The clock is ticking: As soon as a company opens the EcoVadis questionnaire, a strict timeline begins. By default, companies have three weeks to submit their responses. For many, this timeframe seems too short—especially when documents need to be gathered, policies need to be aligned, or multiple departments need to be involved. The good news is that EcoVadis allows for deadline extensions.
But how exactly does it work? Who is eligible to apply for an extension, and what should you keep in mind if you want to make the most of this period?
Many companies underestimate, when undergoing their first EcoVadis rating, how much coordination and substance must go into the questionnaire. There is often a process behind every answer: HR departments must provide guidelines on diversity and workplace safety, the legal department reviews compliance issues, procurement provides supplier guidelines, and the sustainability team collects environmental and climate data. This internal complexity is the main reason why the standard three weeks are not enough.
The pressure is immense, especially when the assessment is being conducted at the request of a key business partner. In this balancing act between speed and quality, extending a deadline is not a sign of weakness—but rather a strategic measure to ensure the completeness and validity of the submission.
An EcoVadis rating is not a “quick check,” but rather a structured, multi-step process:
All in all, this means that companies should realistically plan for 2–4 months from the time the questionnaire is released until they receive the scorecard. This timeline illustrates why deadline extensions during the processing phase can be so crucial—they often make the difference between a half-hearted submission and a professional one.
The request for an extension is not a secretive, ad hoc process, but is firmly integrated into the EcoVadis system. Companies can request an extension directly through their EcoVadis portal. Timing is crucial: the request must be submitted before the original deadline expires —ideally with a brief explanation of why more time is needed.
This becomes particularly relevant when the review is not voluntary but is requested by a business partner. In such cases, the customer often has to confirm the extension themselves. An open discussion helps avoid misunderstandings and ensures that the deadline is extended in a way that benefits the supplier-customer relationship.
Official Information: EcoVadis – Extension of the Deadline for the Questionnaire
As helpful as deadline extensions may be, companies often fail to meet the formal requirements. Those who submit their request just before the deadline risks it not being processed in time. Some companies also confuse the deadline extension for the questionnaire with an extension of their EcoVadis subscription —two processes that are entirely unrelated.
The importance of coordinating with the inviting business partner is also often underestimated. Even if EcoVadis grants an extension, some customers still expect the submission to be made within the original timeframe. This leads to frustration on both sides. And ultimately, more time is only an advantage if it is used wisely.
Our project experience shows that an extension of the deadline is only beneficial if the company uses the additional time in an active and structured manner. To that end, we recommend:
This way, an extension isn't just "more time," but a real boost in quality.
Requesting an extension for the EcoVadis questionnaire is not a sign of unprofessionalism. It is a tool that companies can use strategically to ensure a high-quality, complete, and valid submission. Especially in an environment where sustainability ratings have become key selection criteria in supply chains, what matters is not simply checking boxes quickly, but the care and substance of the responses.
As an official EcoVadis Consulting Partner, Five Glaciers Consulting helps companies manage their deadlines, request deadline extensions in a timely manner, and make the most of the extra time—turning pressure into a competitive advantage.
Q: How often can I request an extension?
A: EcoVadis reviews each case individually—multiple extensions are possible, but not guaranteed.
Q: Is there an extra charge for an extension?
A: No. It is distinct from the subscription renewal.
Q: How much time will this save me?
A: Usually a few weeks—depending on the circumstances and the approval of EcoVadis or business partners.
Q: What happens if I miss the deadline?
A: The questionnaire will be closed, and the company must restart the evaluation.

Ratings & certifications
.webp)
Ratings & certifications
Best Practices

Ratings & certifications
Best Practices


Contact us for all concerns and questions relating to sustainability. We are happy to make time for a personal meeting or a digital coffee.
Headquarters in Hamburg
Tel.: +49 174 1305766
Email: info@fiveglaciers.com
Branch Office in Kiel
Tel.: +49 (0) 174 1305766
Direct appointment booking